Privacy Policy

1. Introduction

App Factory ("we", "our", or "us") operates DataGovUK. This Privacy Policy explains how we collect, use, and protect your personal information when you use our Service.

2. Information We Collect

We collect information you provide directly:

• Contact Information: Name, email address, company name when you submit an enquiry
• Project Details: Information about your data needs and business requirements
• Usage Data: How you interact with our website (pages visited, time spent)

3. How We Use Your Information

We use collected information to:

• Respond to your enquiries and discuss potential projects
• Provide and improve our Service
• Send relevant updates about our capabilities (with your consent)
• Analyse website usage to improve user experience

4. Data Sharing

We do not sell your personal information. We may share data with service providers who assist in operating our Service (e.g., form processing via Web3Forms). These providers are bound by confidentiality obligations.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

6. Your Rights (UK GDPR)

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent at any time

7. Cookies

Our website may use essential cookies to ensure proper functionality. We do not use tracking cookies or third-party advertising cookies.

8. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy, or as required by law. Enquiry data is typically retained for up to 2 years.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.